My Unit Is Noisy or Making My Throat Dry. Is That Normal?

Thanks for checking in. Let’s make sure your experience is as comfortable as possible.

🔊 About Noise:

  • The unit should emit a soft hum.

  • If it buzzes loudly or sounds off compared to your other units, it might be defective.

Try using a different outlet or moving it to another room. If the noise continues, we’re here to help. 

🌬️ Feeling a Dry Throat?

This can happen in low-humidity environments, especially with prolonged use.

Recommended Fixes:

  • Use a humidifier in the same room.

  • Keep the unit 4–6 feet away from your bed or seating area.

  • Run the purifier intermittently or ensure the room has fresh airflow.