I’m Confused About Free Gifts or Promotional Offers—What Should I Expect?

We want every customer to feel confident about what’s included with their order. Here’s a quick guide to how our promos work.

🎁 Promotional Offers:

• Our offers—like Buy One, Get One Free or Free Gift with Purchase—are valid only during active promotional periods.
  

• Only qualifying products are eligible, and timing matters.
  

📅 A Few Key Notes:

• If your order was placed outside the promo window, the offer may not apply.
  

• Promotional items must be returned if the original item is refunded, unless we’ve stated otherwise.
  

Think there’s been a mistake? Just ask—we’ll look into it and make things right.